NPS Meaning In Text
Curious about NPS Meaning in Texting? Discover its meaning, along with insightful examples, synonyms, and antonyms. Unlock the secrets of modern communication in this informative blog!”
NPS stands for “Net Promoter Score.” It is a metric used to measure customer satisfaction and loyalty. In texting, it is often asked to gather feedback by asking customers to rate their likelihood of recommending a product or service on a scale of 0 to 10.
Here you can read 5+ sentences made of NPS
1. “The company uses NPS to evaluate customer satisfaction by sending out surveys to measure the likelihood of customers recommending their service.”
(Reference: https://www.delighted.com/blog/nps-explained)
2. “NPS is a simple yet effective tool that helps businesses track customer loyalty and identify areas for improvement in their products or services.”
(Reference: https://www.hotjar.com/net-promoter-score)
3. “The NPS survey provides valuable insights into how likely customers are to refer the company to their friends or colleagues, helping businesses understand their level of customer satisfaction.”
(Reference: https://www.qualtrics.com/experience-management/customer/net-promoter-score/)
4. “By calculating the NPS, companies can benchmark their performance against industry standards and competitors, aiding in their efforts to enhance customer loyalty and retention.”
(Reference: https://www.surveymonkey.com/mp/net-promoter-score/)
5. “NPS enables companies to segment their customers into promoters, passives, and detractors based on their survey responses, allowing targeted efforts to nurture relationships with promoters and address concerns of detractors.”
(Reference: https://quickonomics.com/net-promoter-score/)
Expand Your Lexicon: Discover 5+ Similar Words for NPS
When it comes to texting, understanding similar words to NPS can enhance your communication skills.
1. Customer satisfaction
2. Loyalty
3. Feedback
4. Likelihood
5. Rating
6. Recommendation
7. Metric
8. Measure
9. Scale
10. Product or service
Reference: (Investopedia, 2021)
10+ Synonyms and Antonyms Of NPS
Synonyms:
1. Customer Loyalty Index
2. Customer Satisfaction Score (CSS)
3. Recommendation Score
4. Loyalty Metric
5. Advocacy Rating
6. Referral Rating
7. Customer Promoter Index
8. Loyalty Indicator
9. Net Advocate Score
10. Customer Happiness Index
Reference:
– Reichheld, F. F. (2003). The one number you need to grow. Harvard Business Review, 81(12), 46-54.
– Reichheld, F. F., & Markey, R. (2011). The ultimate question 2.0: How net promoter companies thrive in a customer-driven world. Harvard Business Press.
Antonyms:
1. Customer Loyalty Rating
2. Customer Approval Rating
3. Advocacy Rating
4. Loyalty Score
5. Referral Score
6. Customer Support Score
7. Loyalty Index
8. Advocate Score
9. Promoter Score
10. Satisfaction Index
If you think that this blog needs improvement, then you can tell through the Contact Us page – Thank you 🙏